What is your cancellation policy?

Due to the amount of supplies, instructors and seats available, we’re enforcing a 48 hour cancellation policy, with no refunds or rescheduling options for both public and private seminars.   Participants arriving late may also not be admitted into the seminar and a rebooking fee would apply.  All blended course participants must have the online pre-study completed prior to attendance otherwise admittance will not be allowed and they will need to rebook at additional fees.   Arrival time is a minimum of 15 minutes prior to course start time.  If you are unable to attend, you can send someone else in replacement of your registration for no additional fees.  Cancellations must be made via email to info@firstaidtrainingcentre.ca as we require the cancellation to be done in writing. This cancellation policy does not apply to the Instructor or advanced first aid courses.  Please follow the guidelines regarding cancellations on that course.  Thank you.